A professional place for clients to reach you
Grove gives every client a messaging thread inside the app, for the moments between sessions when something cannot wait until the next call. She reaches you there instead of your personal number, the conversation sits beside her check-ins and notes, and you respond on your own schedule. No 9pm pings, no Instagram DMs to lose track of, no real-time pressure.
Try Grove →Between-session messages used to arrive over iMessage, Voxer, Instagram DMs, and email, across four apps and three accounts, half of them never archived into the client's record and the rest a sleep-eroding obligation, because clients who can text you any time will. Now messaging lives inside the coaching relationship and inside your work hours, with every thread attached to the client it belongs to.
How Grove handles messaging
- A messaging thread per client. Not a real-time chat, not a 9pm Voxer ping.
- You see new messages in your morning dashboard, alongside check-ins and habit data.
- No notifications to your phone unless you opt in.
- Threads attach to the client timeline so messages and session notes live together.
Async messaging is most valuable for coaches who want to stay reachable between sessions without surrendering their evenings.
Common questions
Does this replace Voxer or texting?
It can, if you want it to. We built Grove messaging because Voxer and texting blur the line between coaching and being on-call. The messaging thread lives inside Grove, attached to the client, with no real-time push pressure. Coaches who used to give clients their phone number have moved their between-session contact into Grove specifically to reclaim their evenings.
Will I get notifications at 9pm when a client messages?
Not by default. Grove surfaces new messages in your morning dashboard alongside the rest of your roster activity. You can opt into push notifications if you want them, but the default is asynchronous: your client writes when they need to, you respond when you sit down with your morning coffee.
Can clients send photos or voice memos?
Voice memos, yes: you and your client can each record a short voice memo right in the thread, transcribed so either of you can read it instead. Photos in messages are on the roadmap. If your practice depends on them, email hello@grove.coach so we know to prioritize it.
Are messages private to me and the client?
Yes. Each coach's client data is isolated to their organization. Messages live in your private thread with that client and are never shared across coaches, even within the same practice. Full details are in the Privacy Policy.
Related features
Session prep
New messages surface in the prep view, attached to the client.
Learn more →Self-coaching mode
The same boundaries-first approach to your own practice.
Learn more →Daily check-ins
Async messages live alongside the daily touchpoint, in one client view.
Learn more →Voice memos
Say it out loud instead: a short recorded memo in the same thread, transcribed for whoever cannot listen right now.
Learn more →
Give clients a professional place to reach you
Start free on yourself. No clients to set up and no credit card, so you experience what your clients will before you invite anyone in.
Try Grove →