Riley, the sample client
New coaches don't open Grove to an empty caseload. Riley is waiting, and she greets the coach with a short welcome message and three specific things to try with her: open her client page, reply to the message, enable Your Program. Riley has goals in motion, a month of real-looking check-ins, and a voice.
Meet Riley, Your Sample Client
Empty states are the worst possible first impression for a coaching tool. Riley is the antidote: a fully-populated client record with goals in motion, habits being hit and missed, and a month of real-looking check-ins, so the dashboard, briefing, and session prep views all have something to show on day one. Her first message to the coach names three concrete things to try with her, so the question stops being “what do I do now?” and becomes “which of these do I want to poke at first?”